Working at Kiln

At Kiln we know that success comes through employing great people, so our objective is to recruit the best talent in the market place. We have a diverse workforce and our people can adapt to new challenges and changing situations.

Our continued success lies in our ability to attract and employ the very best people. We know that each one of our employees has a unique set of skills and talents and we aim to give everyone the chance to develop them fully. Wherever you work in our business there are certain things we look for in our employees; intellectual ability and good academic results, you will need to have a proven track record in your area of expertise and a real interest in our business.

Kiln Culture
Kiln’s corporate culture makes it a place where people want to work. We live our values by empowering our people; the knowledge, experience and professionalism of our staff underpin our business. We work hard and responsibly to deliver the best service for our brokers and customers, from one end of our business to the other. We offer job satisfaction, career progression and great rewards to graduates and experienced people looking to take the next step in their career. All staff are encouraged to develop themselves to reach their full potential, whether this is a progression in their existing path, or making a well considered move to another area within the business. We believe that we have created an environment that encourages high performance and commitment at every level in the business.

Kiln People
At Kiln we believe in service with integrity. We take great pride in our technical underwriting and operational ability, which is combined with a drive to keep customer service at the heart of what we do. To achieve this, we recruit the best people; we make a substantial investment in their training, and give them considerable authority, accountability and responsibility as soon as they are ready. This works effectively, thanks to the strong culture of teamwork that we foster throughout Kiln, allowing people to develop in both a supportive and challenging environment.

We see our customers – and their customers – as partners; we value long-term relationships, and we have business relationships dating back to the early 1960s when Kiln was established. We aim to demonstrate creativity and flexibility in our approach to customers’ requirements and we work closely with them to find effective solutions.

Quality underpins the whole of Kiln. We aim to ensure that the experience of dealing with Kiln reflects this commitment to quality regardless of market or location.